Leonardo Inghilleri

1 book

Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization by Leonardo Inghilleri, Micah Solomon, Horst Schulze

Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization

Leonardo Inghilleri, Micah Solomon, Horst Schulze

192 pages • first pub 2010 (editions)

nonfiction business informative medium-paced