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missing page info • first pub 1996 (editions)
ISBN/UID: None
Format: Not specified
Language: English
Publisher: Not specified
Publication date: Not specified
Description
Would you like to know what to do and say people are being unfair, unkind or inappropriate?* you have to say no or give bad news?* someone is blaming you for something that's not your fault?* customers are complaining?* co-workers are gossiping an...
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Content Warnings
missing page info • first pub 1996 (editions)
ISBN/UID: None
Format: Not specified
Language: English
Publisher: Not specified
Publication date: Not specified
Description
Would you like to know what to do and say people are being unfair, unkind or inappropriate?* you have to say no or give bad news?* someone is blaming you for something that's not your fault?* customers are complaining?* co-workers are gossiping an...
Community Reviews
Content Warnings